FREQUENTLY ASKED QUESTIONS

Shipping times for orders from Kaia Wigs & Hair depend on stock availability and the customer's zip code. Generally, customers can expect their orders to ship within 2-5 business days. Please note that while we prioritize and strive to fulfill orders promptly, delays can occur due to product availability, customization requests, and holiday schedules. We want to assure our customers that we take each order with high concern and make every effort to get all orders out as quickly as possible.

Kaia Wigs & Hair Extensions has an extensive inventory with multiple base designs including lace, skin, mono, and more. We also offer over 50 hair colors that are readily available for immediate shipment. At Kaia Wigs, we prioritize providing the highest quality of hair replacement options to help our customers achieve their desired look. Our mission is to help you feel beautiful in the hair you wear, with a wide variety of base designs and hair colors to choose from.

Yes, for custom orders, please kindly visit our Customization Request | Kaia Wigs to order contact us at customersupport@kaiawigs.com for any additional questions or concerns you may have. to order. If you have any additional questions or concerns, feel free to contact us at customersupport@kaiawigs.com for personalized assistance with your custom order. We are committed to providing high-quality, customized wigs that suit your unique style and preferences.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.